Who We Are

Mary Nell Zellner, LNHA, LSW

President

mnzellner@zellnerconsult.com

Mary Mellenbruch, RN

Consultant

mmellenbruch@zellnerconsult.com

Mary Nell Zellner has been extremely involved and successful in the leadership and direction setting for Zellner Senior Health Consulting and its ever-expanding consulting service lines; client relationships; and functional expertise. She has more than 25 years of experience serving as a trusted strategic business advisor to health care industry chief executive officers, executive management, and boards of directors to aggressively develop vision, mission, strategy, and profitability. As both a consultant and management executive, Ms. Zellner offers a unique blending of business, financial, operational, and marketing strategies to facilitate transformational change management, competitive positioning, and P&L performance. 


Ms. Zellner’s areas of expertise include the following:

Strategic planning/facilitation

Health care continuum alignments including affiliations, partnerships, joint ventures, and mergers

Market growth strategies

Clinical service line innovation, development, and diversification

Operational and margin improvement and turnaround

Payor-provider model innovation including shared savings/risk such as ACOs

Interim leadership


Prior to re-starting her practice, she worked with Health Dimensions Group as a Vice President and Senior Vice President of Consulting Services. Ms. Zellner also managed the consulting practice of a Midwest long-term care consulting firm. 


Ms. Zellner was the James B. Swanson Facility of Excellence winner in 1996 and was awarded the Phyllis King Leadership Award in 2002 from Pathway Health Services Corporation.

 

EDUCATION
University of Wisconsin – Madison

University of Minnesota, Long Term Care Administration

University of St. Thomas, mMBA Health Care Professionals

 

LICENSURE
Licensed Nursing Home Administrator

Licensed Social Worker Minnesota

PROFESSIONAL ASSOCIATIONS

Care Providers of Minnesota (prior member of Board of Directors)

Leading Age

Aging Services of Minnesota

 

Mary Mellenbruch is a diverse and highly experienced clinical professional in the post- acute services industry.  She has lead clinical teams in systems development to meet regulatory requirements, quality and health care reform initiatives.  Mary has implemented new clinical software for organizations and served as the project manager for large post-acute software conversions. She has assisted with training and has strong clinical reimbursement expertise related to MDS 3.0 assessments and RUGs analysis.

Ms. Mellenbruch’s areas of expertise include the following:

Care transitions and clinical pathway development
• Clinical reimbursement

• Operational program development

• Transitional care unit enhancements

• Clinical fiscal and regulatory turnaround

Mary previously served as a Senior Consultant for Health Dimensions Group and has vast experience with larger post acute providers.  She has assisted operations in senior care facilities in survey compliance, clinical pathway and systems development, auditing, and preferred provider positioning.

Previously, Ms. Mellenbruch provided corporate clinical support at Presbyterian Homes and Services, where among other tasks she served as a corporate resource to clinical site directors and key staff; a Director of Consulting Services for Pathway Health Services where among other key roles provided annual continuing education in supervision and management, best practices with clinical and care integration, systems management, MDS and the RAI process; and served as the Director of Nursing at two long term care operations.

 

EDUCATION
St. Mary’s Junior College, Associate Science in Nursing

LICENSURE

Registered Nurse Minnesota

PROFESSIONAL ASSOCIATIONS

Care Providers of Minnesota
Leading Age
Aging Services of Minnesota

Teri Violett, RN

Consultant

tviolett@zellnerconsult.com

Ann Thole, LNHA, Social Worker

Consultant

athole@zellnerconsult.com

Teri Violett brings a strong experience in a variety of roles in senior care systems, including senior nurse consultant, to her role as senior nurse consultant for Zellner Senior Health Consulting. She has many years of experience as Director of Nursing services with multiple senior care systems in the Minneapolis/St. Paul marketplace and nationally.   


Ms. Violett has expertise in conducting mock surveys to prepare skilled nursing facilities for regulatory surveys; and provides staff training and oversight of correction plans to ensure facilities achieve and maintain compliance. For example, she provided daily on-site consultation to a state veterans' home to assist them with correcting multiple survey and clinical issues.

Ms. Violett's areas of expertise include:


• Multi-facility clinical leadership background
• Clinical program development skills
• Best practice clinical development
• Care pathways and transitional clinical improvement
• Interim leadership
• Turnaround management experience


Ms. Violett is experienced in training and mentoring directors of nursing for skilled nursing facilities. Additionally, she has served in nurse educator positions in college settings, providing classroom and clinical instruction.

EDUCATION

Inver Hills Community College, Inver Grove Heights, Minnesota
Gerontological Nursing Certificate

LICENSURE
Registered Nurse Minnesota


 

PROFESSIONAL ASSOCIATIONS
Memberships Minnesota Directors of Nursing Administration
National Directors of Nursing Administration
Care Providers of Minnesota

Leading Age

Aging Services of Minnesota

Anne Thole has more than 20 years of experience working in the field of senior services with an emphasis on resident driven care and fiscal management.  As a Social Worker, Licensed Nursing Home Administrator, and a housing leader in both the for-profit and not-for-profit settings. Ms Thole has successfully achieved outcomes to meet financial and operational performance needs. 

Ms. Thole’s areas of expertise include the following:


• Facility operations and compliance in both housing and skilled nursing facilities
• Strategic planning and census development
• Senior care turnaround projects- financial and regulatory
• Start-up and strategic planning projects
• Labor relations management within both a union and non-union environments
• Financial planning and oversight
• Transitions Management

 

Ms. Thole has directed and supported long-term care facilities and assisted living facilities, meeting corporate objectives for compliance, EBITDA, employee relations, utilization, accounts receivable, expenses, quality improvement, and census. Ms. Thole is experienced with nursing home closures and program development for both senior housing and skilled nursing operations.  Her focus has been researched, planned, and developed Medicare-certified units in collaboration with numerous community partnerships.
 

Prior to her work with Zellner Senior Health Consulting, Ms. Thole worked locally with Presbyterian Homes and Services as well as Health Dimensions Group where she was responsible for the operational success of skilled nursing and housing both independent settings and housing with services. Her range of experience includes marketing and census development.

Ms. Thole has completed focus groups and developed marketing and sales plans for nursing homes, assisted living facilities, and independent living apartments this includes existing and newly developed facilities.

 


EDUCATION
University of Wisconsin, Eau Claire

University of Minnesota, Long Term Care Administration

LICENSURE
Nursing Home Administrator

Social Worker Minnesota

PROFESSIONAL ASSOCIATIONS
Care Providers of Minnesota
Leading Age
Aging Services of Minnesota